Frequently Asked Questions

How long will my Amos Shapes Custom Board take?

Boards take about 8-9 weeks to build from the time the required payment is made. In times we have a high volume of work this may be longer.

Can I change my order?

Once deposit is made all orders are final. We start the process of ordering your board as soon as your deposit is in so there is no delay in the build.

How do I care for my board?

At no time should boards be left in direct sunlight or in areas that attract heat. This is the most common way to damage your boards. Carbon (black)boards or darker boards do attract more heat than lighter colours so this is even more crucial.

Any damage to your board should be repaired immediately by professionals. Do not ride your board if it is damaged.

Where do you ship and how?

Amos Shapes is based in Northern Rivers, NSW, Australia and pick up from our workshop is available.  We ship interstate and international, and cost is calculated on the size of your board to give the best rate.  We use the most reputable couriers to get your board to you safely. Cost is covered by the customer and insurance is included.

Occasionally boards are damaged in shipping. If this happens please email us immediately with photos of the damage so we can contact our insurers. DO NOT RIDE A DAMAGED BOARD.

What does vacuum bagging do for my foil board?

Vacuum bagging is a process of removing excess resin in the glassing stage. This is how we get our boards to be as light and strong as possible.

Why do you put air vents in your foil boards?

All our current foil boards are made with EPS Epoxy, meaning they will expand and contract in different temperatures. Adding a Gortex vent allows for trapped air to leave the board without causing damage. This does not mean your board will withstand being left in the sun or in a hot environment for long but a vent does assist in less damage to your board.

 

Want to ask us something we haven’t covered here?  Head over to our contact page and send us an email or give us a call.